inapg Platform Account Terms
When you create an account on inapg, you agree to our terms governing account setup, deposits, withdrawals, gameplay, and dispute resolution. We set these terms to protect both our users and our platform from fraud, money laundering, and misuse. Our terms apply to all inapg services — football betting on Liga 1 and Piala AFF, live-dealer tables, slots, and esports markets.
This document outlines what we require from you, what you can expect from us, and how we handle disputes, account closures, and data protection. We update these terms periodically; continued use of inapg after updates means you accept the new version. If you disagree with our terms, you may close your account at any time.
inapg operates only where local law permits. You are responsible for verifying that your access and use of our platform comply with your own jurisdiction's applicable law before you register or deposit.
Our account opening and verification process
To open an inapg account, you provide an email address, create a password, and choose a display name. We send a verification email to confirm your address; click the link within 24 hours to activate your account. Once activated, you can log in, but you cannot deposit or play until you complete KYC (Know Your Customer) verification.
KYC requires uploading a national ID (KTP for Indonesian nationals, or equivalent for foreign residents), proof of address (utility bill, bank statement, or rental agreement dated within the last 90 days), and optionally a selfie holding your ID. We review these documents during standard business hours; verification typically completes within 24 hours. If we reject a document, we notify you and request a resubmission. Repeat rejections may result in account suspension pending resolution.
We retain your KYC documents for compliance purposes. We do not sell, share, or use them for marketing. Our privacy policy details how we store and protect your data. If you believe your documents have been mishandled, contact our support team for investigation.
Our deposit and withdrawal policy
We accept deposits through DANA, e-wallet, mobile banking, local payment, and bank virtual accounts (online payment, e-wallet, mobile banking, local payment). Each method has different settlement timelines: e-wallets typically settle within moments; bank transfers may take 1-3 business days. You can only deposit from an account registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension.
Withdrawals reverse this flow. You request a payout through your inapg account; we verify that your destination account matches your KYC data, then route funds. Withdrawal timelines match deposit timelines. We do not process withdrawals during periods like Idul Fitri or Idul Adha when banking infrastructure may operate on reduced schedules, though we continue to accept withdrawal requests.
We reserve the right to hold a withdrawal if we detect fraud, suspicious activity, or compliance concerns. Holds are temporary while we investigate. We notify you of the reason and expected resolution timeline. If investigation confirms no wrongdoing, we release the withdrawal. If we identify fraud or violation of our terms, we may forfeit the withdrawn amount and close your account.
- Deposits from online payment, e-wallet, mobile banking settle immediately and are playable within moments.
- local payment deposits settle in near real-time; funds are playable within subject to verification.
- Bank virtual account transfers typically clear within one business day; sometimes longer on weekends.
- Withdrawal requests are processed during standard business hours; e-wallet payouts typically complete within hours; bank transfers may take 1-3 business days.
- We do not charge deposit or withdrawal fees; your bank or e-wallet provider may charge fees on their end.
Our gameplay and market settlement terms
All inapg markets — whether football betting on Liga 1 and Piala AFF, live-dealer games, slots, or esports — settle based on official results from governing bodies or live-game outcomes. We do not faonline paymentcate results or alter odds after markets close. Match results, slot RTP, and live-dealer dealer shuffles are subject to independent audit where applicable.
When you place a bet or spin a slot, you agree that the outcome is final once the game concludes. We do not reverse spins or bets except in cases of clear technical malfunction (e.g., a crash that prevents outcome recording). If you believe a malfunction occurred, report it to our support team with screenshots or session ID. We investigate and either correct the outcome or refund your stake.
Markets close at specified times; bets placed after market close are void and are refunded immediately. Live-dealer tables close registration at the dealer's discretion once the round begins. If you disconnect mid-session (slots, live-dealer, or sports betting), your balance restores to the last confirmed outcome. No spins or bets are duplicated or lost due to technical issues on our end.
We at inapg enforce these terms uniformly across all users. No exceptions for geography, account age, or deposit size.
Our dispute resolution and account closure process
If you believe an inapg market was settled incorrectly, or if you experienced a technical issue that affected your outcome, contact our support team through your account dashboard. Provide your account ID, the bet or session ID, and a detailed description of the issue. We investigate using session logs, game recordings, and official match results.
Dispute investigations typically take 2-5 business days. We notify you of our finding and either correct the outcome, refund your stake, or deny the dispute if investigation finds no error. Our decision is final; further appeals are unlikely to change the outcome but can be submitted in writing if you believe our investigation was incomplete.
You can close your inapg account at any time through your account settings. Closure is permanent — your account cannot be reopened under the same email or KYC documents. Any remaining balance is withdrawn to your registered payment method within standard settlement windows. We retain your account data for compliance purposes even after closure.
We may close or suspend your account if we detect fraud, violation of our terms, KYC document forgery, underage play, or use of inapg in a jurisdiction where it is prohibited. Closure may be permanent; suspended accounts may be reopened after we resolve the underlying issue. Any outstanding balance is forfeited upon permanent closure.
Our commitment to fair play and data protection
We at inapg are committed to fair play across all services. Our slot games display RTP and volatility; our live-dealer tables use certified shuffles and professional dealers; our sports markets reflect real-world outcomes. We do not manipulate odds, rig games, or alter results after they are recorded. Independent audits validate our RTP and market integrity where applicable.
We protect your data using industry-standard encryption and access controls. We do not sell your personal information to third parties for marketing. We share data with our payment processors, regulatory authorities, and law enforcement only when legally required. Our full privacy policy details our data practices.
If you have questions about these terms, contact our support team through your inapg account or via the contact channels listed in our legal noticeWe respond to inquiries during standard business hours; complex issues may take up to 5 business days. These terms are governed by the laws applicable to inapg's jurisdiction of operation; any disputes are resolved through our internal process first, followed by applicable legal channels if necessary.
By using inapg, you confirm that you have read and accepted these terms, understand the risks of online gaming and sports betting, and agree that inapg is available only where your local law permits. Your continued use of our platform constitutes ongoing acceptance of these terms.